Comments on: Sony PRS-505 Poll: Did your screen break?

By: Adrian Hoffmann

Adrian Hoffmann — Thu, 02 Jul 2009 17:15:02 +0000

Yeah I bought one. It cracked. Sony didnt want to replace it so i bought another…it cracked as well. I will never buy an ebook again.

By: Chemist

Chemist — Tue, 05 May 2009 05:39:34 +0000

Mine just broke yesterday. It’s hard to believe how suddenly it fails. I just did normal page flipping and then upper half became blank. Now I’m shipping it to my friend in the US to have it repair/replace (it’s still under ‘in parts’ warranty). Hope that SONY will have good enough after-sale service, not as bad as comments I found in the internet.

By: Anand

Anand — Sun, 03 May 2009 08:38:33 +0000

I bought the Sony PRS-505 today and on the first day itself, the screen cracked. I bought it from the frys and then kept it to charge..read 2 pages..then left it for charge….and then when I opened it again..the screen had a line in between..Although I can see the page..but it feels like the screen is broken..I will never buy any Sony product again..Their quality sucks..

By: BRUCE HARBERT

BRUCE HARBERT — Mon, 17 Nov 2008 02:05:23 +0000

I’ve had my 505 for a few months and only used it occasionally. It was simply lying on a table for a short while, and when I picked it up, 15+% of the screen (in the upper left-hand corner) was unreadable. I had a 500 that broke in the same way, but I thought they had cured the problem in the 505. I shan’t be buying another.

By: Gerald

Gerald — Fri, 14 Nov 2008 22:23:48 +0000

My screen has a “line” of “defect pixels”. Very sad, don’t know where it came from. Fortunately it’s near the right edge and not too bad.

Also, the Power-On button has jammed once requiring me to open the device to fix it.

Not exactly good quality so far. But hey, it’s a Sony, so it would be rather surprising if they actually cared about quality at all

By: katie

katie — Tue, 09 Sep 2008 20:18:09 +0000

I just got my new red Sony reader 505 about 3 hours ago. First the software would t work because evwidwntly. Even though it doesn’t say it on the box it doesn’t work with windows vista 64. That was a fun hour of searching for work around. Then I got all excited. Let it charge. Downloaded a few of the free books I got and went off to work. I showed my employees my new toy all excited and opened aesops fables. 3 page turns in the top half of the screen went dead and refused to work no matter what. My friend is onthe way to the Sony store to exchange it now. Hopefully I’ll have better luck this time around. Any one happen to have any ideas what could have caused that if it wasn’t just defective? The only other thing I did was put a pro duo memory card in it but it was brand new and empty.

By: PHugger

PHugger — Sat, 26 Jul 2008 02:25:48 +0000

Mine broke lying on a table overnight. My 505 was pampered and just broke on it’s own. It was a day or two past the 30 return at the store where I bought it. I sent it in to Sony for repair. They wanted to charge me within $20 of what it originally cost new. I had steam leaking out of my ears for a few days. I decided to try and allow Sony to do the right thing so after they shipped it back I hunted for some help. I finally came across the emails for the Sony Executives and wrote to the head of the BookReader program – Valerie Motis. She had a brand new 505 in my hands within a week. Yay Sony! I recently heard that Steve Gibson (GRC.COM) dropped his 6 month old Kindle and cracked the screen. Amazon was more than happy to replace it quickly. These screen are very fragile.

By: David Rothman

David Rothman — Thu, 24 Jul 2008 12:22:11 +0000

Jim, stooge away. It’s great to have your informal perspective. – David

By: Jim Lester

Jim Lester — Thu, 24 Jul 2008 00:47:37 +0000

My wife has a 505 for around a year and she is not the most gentle person with electronics. At work we have yet to break the screen of any our 505’s but we are probably a bit gentler with our limited allotment than normal users.

And thanks for the avatars, David, it’s good to be labeled as the corporate stooge^H^H^H^H^H loyal employee that I am

By: Marcus Sundman

Marcus Sundman — Wed, 23 Jul 2008 23:52:42 +0000

The PRS505 is pretty new and already 12% of the screens are broken (assuming the results of this poll are to be believed). That’s really bad!

By: dordale

dordale — Wed, 23 Jul 2008 21:41:34 +0000

I recently dropped my 505 when getting out of a taxi. It landed pretty hard on the pavement–even bent the bottom of the reader. I was afraid to turn it on because of stories I’ve read about the screens. I was very pleased that the screen still looks and works perfectly. I was able to straighten out the bottom and there is no visible signs of my mishap.

Very pleased with the 505!

dordale