TeleRead: Bring the E-Books Home

News & views on e-books, libraries, publishing and related topics
October 27th, 2009

Kindle conversion fees get you in trouble with Visa credit card computers—or another company’s?

By David Rothman

imageimageThat’s what happened to Jim Fallows, the Atlantic writer, who was shelling out 15-cent payments for PDF conversions.

The brain-dead credit card computers thought Jim was a card thief testing his account with small charges. Result? Visa unplugged his card until he protested (at least I assume he has).

Has this happened to you, with Visa or another company—or to anyone you know? Any measures you can take against it? I can just imagine the card conking out at the very moment you need it the most.

“I can’t be the first person to use a credit card for tiny Kindle charges,” Jim blogs. “Maybe a little coordination to be worked out here, guys? Another opportunity for the Nook?”

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3 Responses to “Kindle conversion fees get you in trouble with Visa credit card computers—or another company’s?”

  1. I can’t believe that these 15 cent charges don’t end up costing Amazon money. My understanding is that the credit card companies charge the merchants about 35 cents per transaction plus a few percent.

  2. This is odd. I could have sworn that the Kindle charges wouldn’t be made until your account got to a certain amount – thought it was something like $3 or so.

    Has something changed or is this a glitch?

  3. Again Apple rule the roost. Due this problem with small transactions, such as someone purchasing 20 songs at 1.70 or so, Apple worked out that a lot of Credit Card companies would get alerts and freeze the card. So they just tally up your purchases and charge your card the next day, unless it is a larger transaction, they seem to go through immediately.

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