We'll never shy away from taking potshots at Microsoft. Here at TeleRead, we've been at this for years. That said, may we suggest that the European Union not fixate on anti-trust enforcement while ignoring other solutions?
Perhaps the time has come for a national digital library approach--to spread around open-source programs--as well as more funds for coordinated development of such software. Here's to another C Word: coherence! We know the havoc that Linux can wreak on the nontechnical because the gears don't always mesh in a neat, logical, complete way. Linux still isn't tamed for the typical desktop, as Lee Dembart's column in the International Herald Tribune makes abundantly clear. The Dembart computer "hangs up, does strange and unexpected things, refuses to do what it's supposed to and presents me with incomprehensible error messages." As fate would have it, I read the piece today just hours after wiping Linux off my hard drive.
Yes, Microsoft software can be buggy, one reason I myself had returned to Linux recently. What's more, I would love to see the company split up into separate corporations for Windows, applications, Internet infrastructure and all that. I'm especially concerned about Microsoft's use of its power to associate e-books and other content with specific formats and Operating System W at the expense of competitors--and, more importantly, the public in general.
Still, I'd caution the Europeans against taking the lazy way out and thinking that anti-trust is a panacea. Here's a little question for Mario Monti, the anti-trust enforcer--the Euro Darth Vader who slaughtered GE. How much has he actually worked with Microsoft alternatives? Does he use Linux and the rest in his daily routine, and without help from his IT people? I myself greatly prefer the stability of Linux and the absence of intrusive commercialism, such as the incessant promos that Windows users suffer on their screens for various Microsoft products, and I'm really hoping that Linux will be ready one day for the typical user. Will be. Those are the operative words. Recovering from my second brush with Linux, I feel more than a little grouchy. The word from certain trade publications was that the OS had improved to the point where one could do useful work, and I'm sure that's true for server crews and for large corporations that can customize Linux just so and come up with the right blend of applications and tweaks to spread around on their local area networks. But as I discovered, Linux is still not an operating system for us plebes without IT minions.
Using Red Hat 8.0, I could not paste reliably between Mozilla's email module and OpenOffice Writer, and as I expected, Red Hat just brushed me off, saying that I needed to turn elsewhere for advice since this was not a pure Red Hat matter. So what about an alternative to Mozilla-style email? With a slightly dated version of Evolution, an Outlook clone that Red Hat provided from Ximian, I could paste. But emailed Web pages often displayed miserably. Not to mention the operating system's bizarre habit of asking me for a "Psyche 8.0 disk" or whatever when I wanted to add a new program off CD. A joker's virus? So I turned to a product that both Linux buffs and Microsoft would regard as both a virus and a joke: Lindows, which, come to think of it, is a little Microsoftish, given all the hype and a focus on a corporately blessed solution.
Lindows boosters said I could paste between Netscape and Star Office. Well, I could. But only short stretches, unless I used a clipboard program. Worse, the clipboard, at least in its default setting, didn't work with HTML. Mercifully, through an optional $100-a-year Click N Run subscription, I could at least download a newer version of Evolution without fuss. But guess what. It didn't come with the proper dictionary file for the speller. In theory you could install the speller easily enough through Ximian's Red Carpet installation and updating program, but as I discovered from an old item on the company's mailing list, the Brand X people wouldn't support Red Carpet on Lindows systems. Oh, what a fun Catch 22.
I know I could eventually have gotten Linux apps to work just right--I'm confident that a reader of this blog will tell me I've ignored something screamingly obvious. He or she will undoubtedly have a retort for Lee Dembart, too--especially since the Dembart tested Lindows rather than "real," unadulterated Linux. Point is, however, that if I, an experienced computer user, am having trouble, what about the rest of the world? I've got too much work to do to become Linus Torvalds II.
Now, back to Mario Monti. If Linux-based alternatives aren't ready for prime time for the pubic at large, isn't it possible that in hurting Microsoft, EU enforcers might actually harm businesses not only in the States but in Europe? Particularly if the war against bundling isn't carried out in an intelligent way? Remember the good side of Microsoft. The trains-run-on-time side. When I reinstalled Windows on my main box, a Dell Optiplex, I once again could merrily copy-and-paste away. Earlier today I whipped through a series of memos for an editorial client, and it was no big deal not just to send Web pages as attachments but even to paste them into already-written messages. That's what happens when programs work together. It can be done through a corporation such as Microsoft. Or maybe through a standards body. But it just could be that with more government intervention--through grants and through national libraries of coordinated software, as opposed to onerous laws--Linux could take off much faster as a Microsoft alternative.
Meanwhile there's also a lesson here for those who talk vaguely of open-source approaches to the digital library question but don't really have a system in mind to cover both technical and business issues (so often related to each other). As the fragmentation of the Linux world shows, the need exists for coherence. Linux software can efficiently make use of modules from many programmers. But often these modules don't work together when used in an actual word-processors or office suite. Witness the Lindows version of Evolution without the dictionary file needed for the speller! If ever a need existed for human and AI software librarians to make order out of chaos, this is it. Similarly we need librarians, human and machine, to deal with the torrents of knowledge unleashed on the Net. In TeleRead's case, a structured national digital library system with reliable archives and fixed links for books would allow the medium to be used much more effectively than otherwise. Such a system would be much more valuable to the public, especially in students and researchers, who could spin intricate knowledge webs, yes, webs, plural, many, while knowing that the strands would remain in place.
Whether it's an operating system or a national digital library system, the public will benefit from true coherence. Must this always be burdensome like Microsoft's? Of course not. The problem with Microsoft isn't coherence--it's abuse of power. Both in the States and Europe, society needs to strive for the former without the latter.