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Friday, October 17, 2003:
DRM: Fun lines from Microsoft and Content Reserve
I'm awaiting the canned version of E-Bookworm's interview with Content Reserve/OverDrive founder Steve Potash--a business commitment prevented me from hearing it in real time. But meanwhile let's enjoy a few tidbits on Content Reserve and Microsoft from a Digital ID World get-together, via Akma's Random Thoughts: ...Steve acknowledged that eBooks have in the past exercised a hyperbolic control over the buyers’ uses of their purchases, and indicated his expectation that the market would even out the speed bumps and potholes. [Marco DeMello] defended Microsoft’s track record; it has made mistakes, but it’s really on the side of consumers. The TeleRead take: Gosh, Marco, does that mean you guys will finally wise up about the Microsoft Reader mess?
Another fun detail from Akma's blog: "Heh," Dorothea Salo said on a comment form. "Don't let Steve fool you. I used to work for that guy."
posted by David Rothman at 7:22 AM | permanent link
Magna Carta is 10,000th free book from Project Gutenberg--and still timely
E-books' potential for Brazil: On-the-scene thoughts from Red Beard
"Red Beard," a pseudonym for a European expat in Brazil, follows up below on an earlier item where he discussed e-book software used by the country's national library. He believes that a true TeleReaderish approach, offering not just knowledge for the masses but also the proper tools to access it, could be a welcome alternative to the present. Look at the academic-technical book to the left. It sells for $120.95US via Amazon--fifty percent more than the monthly minimum wages in Rio. A locally bootlegged edition has cost $22US.
After a few years living in the San Francisco Bay Area, I am again back in Brazil. This is the country where my children get the best private education available locally, so I am familiar with the text-book, p-book and library scenes. Digital books, whether CD/DVD or download flavor, are pretty much unknown here. And yet the potential demand is immense. Here are some background facts to chew on, from O GLOBO, the leading Rio newspaper:
Population estimate: 176 million (2000 census was 169 million). Literacy is close to one hundred per cent, a huge leap forward over the past thirty years.
Internet access: Home users 14.7m, of whom close to one million have broadband ADSL or cable modem access; non-domestic work, schools, kiosks, public sector access are another 11.3m users for a total 26m.
Socio-economic Web usage, divided into five classes A thru E based on monthly earnings:
Classes A & B (wealthiest & upper-middle class) account for 91 percent of all daily Web access; Classes C& D (lower-middle class & employed working poor), 75 percent of the population, represent balance 9 percent of daily Web access and their Web usage is doubling annually as they become computer-literate. Brazilians are innovative and info-hungry. Perhaps this explains why they access the Web on average 16 times a month, compared to Spain's average user's 13 times and Germany's 14 times, despite home users paying hefty by-the-minute local telephone toll charges for predominantly dial-up access. Further, their average Web access lasts for 38 minutes, compared to Japan's 33 minutes--Japan ranks second in this average length-of-connection world comparison. Remember, Brazilians' average family take-home pay is about one tenth of that of families living in the top thirty economies of the world (source OECD). So you can correctly identify this as a big nation of youngsters; but the bugaboo is lack of money, whether in people's pockets or the government's--at all levels. I predict the challenge of bringing digital content and individual devices to read or hear will not be solved in Third World or emerging nations like Brazil until end-user costs are dramatically different from where they stand today. When we can distribute a sheet of laminate that is in fact a solid-state or chemical memory e-reader costing one or two U.S. dollars, and when there is infinite e-content at negligible cost available to the consumer without any DRM hassle, we shall see e-readership take off. Authors will be thrilled to write for this market because their readership will be in the hundreds of millions and all distribution will be digital so fractions of cents can mean big payouts to the best. In my 50s, I may not live to see this day, which is sad as such technology will be within our grasp within the next decade. I can imagine no weapon more potent and inexpensive in the Western arsenal than that the power of readership offers us to defeat those who hate us and would have had Americans disappear under Ground Zero at the World Trade Center. I can see the French, Germans and Russians (and the People's Republic of China?) one day backing the U.S. were it ever to undertake such a 'Books for the World' initiative as it could be content-transparently promoting their cultures on a par with the West's.
Compare that optimal future with the expense of knowledge today--and the related temptation for piracy. Here is another item from O GLOBO, dated Oct. 15:Police raided the Federal University of Rio de Janeiro (UFRJ) sprawling campus located close to Rio de Janeiro's international airport yesterday morning and carried away more than 2,000 copies of illegally photocopied textbooks. The stash was found in two photocopier stores located inside an Engineering Faculty building where photocopied versions of books had been on sale for two months. Both photocopier store operators were charged with violating copyright laws.
Texts included academic books published in the local language, Brazilian Portuguese, as well as in English, and were displayed on the stores' shelves like books. The price for a photocopied version of Population Balances from Academic Press was [US$22.00].
Rio's anti-piracy police squad was tipped off by a Brazilian association comprising the thirty largest publishers and leading authors in this South American nation of 176 million people. This national association claims illegal photocopying of books, or book piracy, is hurting book sales. I could ramble on and on about this low-cost digital library topic but won't--we're both too busy. Suffice it to add that Brazil's college undergraduate population is around five million. Wow, what an opportunity to win over the hearts and minds of those who so much dislike the citizens of more prosperous countries.
* * *
The TeleRead take: Well said, Red Beard. If nothing else, you've made a good argument for e-publishers thinking internationally--and perhaps considering the low per-capita incomes in many of their potential markets. Perhaps readers in countries such as Brazil should not be charged as much those in well-off Western countries. Think of the market-development potential here. Needless to say, a TeleRead-approach could help by fostering the growth of appropriate national digital libraries and the infrastructure to help spread the knowledge around. - David Rothman.
Reminder: "Red Beard," despite the name, is not a pirate.
posted by David Rothman at 3:57 AM | permanent link
Wednesday, October 15, 2003:
Dan Jackson on minute-by-minute Net access
 Discussing the Public Library of Science, I not-so-fondly recalled the "efficient" days when CompuServe, AOL and the rest inflicted minute-by-minute charges on plebes without Net access--and did what they could to prolong customers' time online. That was eons ago in the States, but not, alas, in the U.K., as Dan Jackson reminds us: It occurred to me to wonder if you knew that the situation in the UK was in fact exactly that (i.e. Internet access charged by the minute) right up until the year 2000, which was when flat rate dialup Internet access finally became available over here. Broadband did not emerge until 2001! Hey, I knew the U.K. was behind the States in the above regards, but I hadn't any ideas it was that far behind. Oh, well. That's what too much of the wrong kind of regulation will do to you. Same concept applies to the DMCA. Methinks it's actually a creation of our enemies to slow down America's progress in encryption and the like. Ditto for the U.K.
(Pig cartoon via ArtToday.)
posted by David Rothman at 6:19 PM | permanent link
Library Journal: Prices, format war, piracy fears are limiting kids' e-book market
Microsoft Chief Software Architect Bill Gates has yet to fess up and admit that "Winston Smith" is right about the destructive effect of onerous Digital Rights Management on both our freedom and the e-book industry. But maybe someone else's sage advice will help. In an article in Library Journal, Walter Minkel, Technology editor of School Library Journal, smartly zeros in on price, the Tower of eBabel and copy restrictions as major obstacles to e-bookdom's success with books for children. Example: Take Princess in Love, for example. It's the third volume in Meg Cabot's popular "Princess Diaries" series. It costs $12.95 from Amazon—more than Amazon sells the hardcover copy ($11.19) for—and is available only in Microsoft Reader format, which means it is readable only on Pocket PCs that use Microsoft's Pocket PC operating system. To top it off, it cannot be printed. [Psst! If you look beyond Amazon, you can download Princess in Love for $5.35 right now at PalmDigitalMedia--in fact, for just $4.81 if you're a PDM subscriber. Still, Minkel's point is well taken! - DR.] Yo, Bill! Guess you and some of your publishers friends are scared about losing a few stray bucks if schools print out a chapter or so from an e-book. But look--you think that paper books can't be Xeroxed?
Cruelly Minkel goes on:Many of the titles that kids want are too expensive. With printing limited and the whole issue of accessibility on different devices so complicated, most people have thrown up their hands and stuck with web sites, video programs, and print books. The only bright spot seems to be in the pre-K to third grade arena." About the "Fear Factor," Minkel says:Publishers' fear of piracy--their terror at the idea of teens using a "Bookster" to download freely the Harry Potter series--has ironically limited the interest of the book-buying public. The Association of American Publishers and the American Library Association admitted as much in their March 2003 white paper "What Consumers Want in Digital Rights Management." F. Hill Lowinski wrote, "[Digital rights management] technologies need to allow flexible use of content so that the user experience is not frustrating." The report concludes that publishers need to lighten up if they want e-books to succeed—but there's no sign of that happening yet. Actually some small publishers and outfits like Fictionwise and our friends at eBookAd are hyper-clueful about the DRM mess. Be interesting to see how soon until the worst Luddites among the majors finally catch up.
Among the other interesting reads in in the netconnect section of Library Journal are:
--E-Books: It's about Evolution, Not Revolution, by Karen Coyle. I don't agree with every single point in the article, but on the whole it's pretty clueful, especially about the eBabel wars. It even gives me info I couldn't find on the Open eBook Forum site--namely, that "about 60 percent of the e-books sold today are in Palm Reader format, which exists for Windows, Macintosh (8.6 and up), Palm OS, and Pocket PC." Sorry, Bill. Guess your DRM, which is more onerous than Palm's--sensibly keyed to credit card numbers rather than machines, as yours is--just may have cost some market leadership here.
--Tablet PCs Free Librarians, by Norman Oder.
--A review of three e-book collections, written by Gail Golderman & Bruce Connolly.
Meanwhile a familiar name, Jenny Levine of The Shifted Librarian, reviews video games in the same issue.
(Via the Handheld Librarian.)
posted by David Rothman at 2:52 PM | permanent link
Digital talking books: Which approaches are best?
That's the question that the new HAL Project will answer, building on the eAudio effort. "HAL" is short for "Handheld Accessible Libraries." The Mid-Illinois Talking Book Center and TAP Information Services will evaluate and analyze "DAISY-enabled, portable playback devices intended primarily for use by the blind and visually impaired to access and enjoy digital talking books."
posted by David Rothman at 2:11 PM | permanent link
Steve Potash of OverDrive to be guest at E-Bookworm: Time to ask him about DRM and the Tower of eBabel
From What's Gnu: A blog of news, resources, and events of use to reference librarians.
Join the library talk with Audio Avenue's E-Bookworm from the Mid-Illinois Talking Book Center! E-Bookworm, a monthly online interactive seminar for librarians, visually impaired library users, and anyone interested in e-books, will be offered on Thursday, October 16 from 3:00-4:00 P.M. Central Standard Time (Chicago time).
The guest is Steve Potash, President and CEO of OverDrive, Inc. Under his leadership, OverDrive has become the leading provider of eBook technologies and Digital Rights Management solutions for publishers, retailers, and libraries. OverDrive is a key technology supplier and distributor to Random House, Microsoft Corporation, AOL Time Warner, HarperCollins, McGraw-Hill, and hundreds of US and international trade, education, and academic publishers and retailers for their digital products.
Pre-register to receive a user name and password to participate by emailing Tom Peter, seminar host, tapinformation@yahoo.com. Or, listen and view the program broadcast over the Internet at Talking Communities. No pre-registration is required for those who wish to listen to the broadcast.
* * *
The TeleRead take: As far as I know, Overdrive's Content Reserve arm never did respond to my DRM-related questions of a few weeks ago. It would be interesting if some librarians could respectfully ask Steve Potash about DRM-related costs, or, if that stat isn't available, about the numbers in the general licensing arrangements that Overdrive has worked out with Adobe, Microsoft and the like. Just how much are librarians paying directly and indirectly for the use of .pdf, .lit, etc.?
Also, how come the Open eBook Forum, of which he's president, has yet to give us an open, nonproprietary format at the consumer level despite the original promises from Microsoft when it set up the OeBF? How long until we see one? Aren't proprietary formats not the best of news for futurist archivists, especially if you combine the inherent complexities with those of DRM? What's more, a HarperCollins exec recently complained that the clashing formats had harmed the e-book industry--including, I'd extrapolate, the library end of it.
Too, can the OeBF kindly share with us the stats on the popularity of Adobe, Micro and PalmDigitalMedia e-book formats? Who's on top, and what are the numbers? Perhaps I'm overlooking something, but I don't see that on the OeBF site. Along with OverDrive, those three companies are the biggest backers of the OeBF.
posted by David Rothman at 6:01 AM | permanent link
Tuesday, October 14, 2003:
Public Library of Science revs up--and gets happily swamped
Fed up with the high cost of certain academic and professional journals?
The Public Library of Science has now been launched--starting with PLOS-Biology, pictured at left. The PLOS debut has been an instant success. Traffic is swamping the servers, but if the PLOS site won't let you see PLOS-Biology, you can go to the same material at PubMed Central.
A PLOS-Biology article on moneys with brain implants--used to control robotic arms--has already been picked up by the New York Times.
The TeleRead take: Hint, hint to policymakers in the States and elsewhere. Isn't it time to apply the library model more widely to publications on the Internet? Worry less about the "inefficiencies" of information systems and more about society as a whole .
I myself remember the "efficient" days of CompuServe and the like when people without the right academic and technical credentials, the kind needed for Internet access, were charged by the minute. Imagine where we'd be--both technically and in terms of general social and economic benefits--if that approach had continued to prevail for plebes.
Specifically, what about TeleRead in particular in the above context? No, networks aren't content, but we badly need a distributed public library system and a Universal Consumer Format to end the present balkanization of the e-book industry and get as many books as possible online for free or at least without the costs and hassles of dreck such as proprietary DRM. Same idea. Open standards just about always beat closed ones of the kind favored by the Proprietary Format Promoters' Forum.
Detail that I hope will change: PLOS servers run on Linux but the site relies on the proprietary Adobe format for optimal display of articles. That's understandable, given the Here and Now. But let's hope that something better will be along in time. Oh, well. Adobe bloat is less of a hassle for articles than it is for books.
Related: Slashdot posting and discussion of PLOS.
posted by David Rothman at 6:12 AM | permanent link
Monday, October 13, 2003:
Copy-pro flaws at SunnComm and Apple could be intentional--and Microsoft Reader weaknesses could help Redmond
(Jerry Justianto at TeleRead's partner site Pocket PC eBook Watch contributed the item below. I urge visiting Slashdotters to check out his newsy Web log. - David Rothman.)
From Missing the Point on anti-piracy technology in the Boston Globe--speculating why flaws in protection tech can exist: Here's a clue. Both SunnComm and the record company BMG, which uses the SunnComm system, told the Globe that Halderman's discovery [using Shi**t key on loading the CD to the computer bypass the protection] wasn't news to them. Both firms were well aware that their antipiracy system could easily be bypassed. SunnComm president Bill Whitmore said they were angry at Halderman for describing their product as "irreparably flawed." In reality, said Whitmore, MediaMax does exactly what it was designed to do.
It sounds like doublespeak. A system that's supposed to stop people from making illegal music files can easily be bypassed, allowing the user to make all the copies he wants--yet it still works? That's utterly goofy.
Or is it? A similar system seems to work just fine for the company that's sold more music over the Internet than anybody else--Apple Computer Inc.
In short, the antipiracy features in iTunes are nearly as easy to bypass as SunnComm's. Yet nobody's calling iTunes "irreparably flawed." As a matter of fact, other music-selling sites on the Internet have adopted a similar approach--building some security into the download, but letting users burn the files onto "insecure" music CDs. Are they all run by idiots? Could the same concepts apply to the Convert Lit cracking program for Microsoft Reader? I believe by leaving the Convert Lit option available to computer-savvy users, Microsoft will actually sell more e-books in the long run. Why?
--Convert Lit only works at cracking DRM5 e-books at the computer that originally downloaded them. For example, if I get DRM5 e-books from another computer ID, I will not be able to crack 'em. Except, of course, if the owner cracked them first before they sent them to me.
--How many people can use the command prompt--which the current version of Convert Lit only works from? There is a version of Convert Lit for Windows, but it has not been updated in a long time. For more screen shots on how Convert Lit works, search it at Pocket PC eBooks Watch.
* * *
The TeleRead take: Hear, hear, Jerry! We already know of people who buy .lit books unless they can crack 'em for backup purposes or to use on non-Windows machines. - DR
posted by Jerry Justianto at 10:06 PM | permanent link
The Patriot Act: Bad news for online book sellers
The latest New York Times story tells all. By the way TeleRead got only one reply to our informal poll asking e-publishers and e-stores for their thoughts on the act. Sad. Perhaps certain people for the moment are just plain resigned to this Big Brotherdom.
One related reason for lack of interest in the poll: On the eBook Community list, at least one e-book-seller noted that he himself could protect privacy only so much, because of the credit card angle.
Would that the DMCA be the only threat to our Constitutional rights! From the Times: For some consumers, it has meant fewer online purchases of politically incorrect books. For the Web sites, it has meant changes to privacy policies and marketing strategies, among other things. Irony department: Does all this emphasis on national security mean that the White House will really get serious about finding the political opportunist whose leak illegally exposed a CIA agent whose husband had questioned our Iraq policies?
posted by David Rothman at 7:04 AM | permanent link
Dan Jackson checking out host offers, while the Convert Lit debate goes on
Dan Jackson, through whose Web site you can download a crack to defeat the user-hostile copy "protection" of the Microsoft Reader, did hear from a few of the people he hoped to. They offered new homes for the dangerous Convert Lit program beyond the reach of DMCAish laws.
Let's hope that he and Convert Lit programmer "Winston Smith" already have a solution, but you never know--so e-mail Dan if you can help. Meanwhile, for benefit of Chief Software Architect Bill Gates and Microsoft business strategist Maggie Wilderotter, here are excerpts from some of my favorite Slashdot postings: Anonymous: "Big corporations miss the big picture. Incompatible formats, locked in proprietary nonsense--these are the things that can kill good products. I own a Rocket Book e-reader. It's great. Except for the fact that it can only use one proprietary format. Which, thankfully, after the company took a dive, they released the authoring tools for that format. Unfortunately, getting content like PDF's and .LIT's into that format is a bitch. Without this tool (and Skylarov's), the content that I wish to pay for is useless to me. Ironic, as the content is just the printed word. These companies all believe that DRM is somehow a feature (isn't it great, our customers can only buy content from us!) and use the DMCA in this area to create a natural monopoly. But, of course, people don't like being bullied around."
Matchlight: "The first time I tried to do a little offline, off-computer reading I realized that there was no print function. I didn't want to copy the whole thing or print it out for distribution. All I wanted to do is print off a chapter so I could hop in the car and read a little during my 5 hour drive during a weekend visit. The people making anti-piracy software have to realize that you just can't force people to act in a simple fashion so that it's easier for them. They have to realize that they have to find real and intelligent solutions that work and still allow Joe Legal user fair and useful access to the content that's being provided."
James Lewis: "Have you ever tried to get a LIT file to work on your pocketPC? I don't know about you, but I have had huge problems getting ebooks I bought and paid for to "activate" on my Pocket PC. I've spent many hours trying to get my books to work, and after finding CLIT all the pain of .LIT files has gone away."
Exp(pi*sqrt: "Palm's PalmReader format...took about a day to crack and I have only a tiny bit of experience with cracking (last thing I cracked before that was the version of Lotus 1-2-3 that insisted you had the original floppy - so we're talking mid-eighties or so). I assume that the engineers who design these security systems know exactly what they are doing: pretending to make something secure so that they can con gullible companies into giving them a paycheck." The dumbest post on Slashdot was an anonymous one: "'Winston Smith,' an unemployed American high school dropout self-named after 1984's hero. Hmm..what are his credentials that he knows so much about copyright law, fair use, and the US legal system?"
So you have to be a lawyer before you can debate this? Here's a suggestion for an amendment to the DMCA: "No judge, politican or other person exercising influence over copyright may offer opinions unless he or she actually is familiar first hand with the technology involved--and the way users use it."
No, I myself am not a lawyer, but I have been following these issues for years. I was right at one of the scenes of the crime--at a public hearing that the Clinton administration held on copyright law for the Net. Happened a little over a decade ago in November 1993. So you wanna discuss credentials? Well, how about the credentials of those at that hearing influencing the course of copyright law? Contrary to the long-dead era when copyright was fairier to the public, the Copyright Office at the Library of Congress didn't run the show. Clinton's people stacked the deck even by modern standards. The actual guy in charge was a political appointee and copyright zealot named Bruce Lehman, a former Clinton fund-raiser and Hollywood lobbyist who had ended up the White House's IP czar for cyberspace. Fair use never had a chance when Lehman was making his recommendations.
Oh, well. At least Lehman's final reports wasn't as bad as a statement he gave to the Washington Post at one point before the hearing. The Post reported that "because of the ease of digital reproduction, Lehman does not foresee that digital libraries will put copyrighted works within easy reach online the way they do books on a library shelf. Copyrighted digital materials are likely to be available only to subscribers--libraries, for example, who pay royalty fees, he said. People who want the material might have to go to their local library and use a computer there that would not allow them to copy or redistribute the work." A few months later Lehman grudgingly said that maybe library users could carry home CDs and books, but you could tell where that man's heart was. This is the great mind who so objectively molded Clinton copyright policy? Granted, Congress, not Lehman, passed the legislation and shares the blame, but the White House proudly signed off on the outrages it had greased the skids for.
Simply put, Clinton-era copyright law in certain respects is to cyber rights what the Dred Scott decision was to the cause of civil rights for Black people. Clinton copyright law was a disgraceful creature of its time rather than something worthy of immorality in the law books. Unlike human beings, bits and bytes can be property under appropriate circumstances, but surely we need more balance between copyright-holders' rights and fair use than the DMCA has given us. Otherwise both our freedom of speech (imperiled through the totalitarian anti-circumvention language) and our technology (which mustn't be so dependent on oppressive DMCAish crutches) will suffer.
posted by David Rothman at 4:03 AM | permanent link
Sunday, October 12, 2003:
Welcome, Slashdot Readers!
Slashdot Readers/Posters: Hey, remember the big priority of the moment. It is to find a new Web hosting arrangement--out of reach of repressive DMCAish laws--for Dan Jackson Software's friends. Please email Dan directly. Due to the legal situation, I don't know if he himself would personally continue hosting, but at least he can get your offer in the right hands. Thanks! - David Rothman
For latecomers: The Slashdotting appeared as 'Winston Smith' Speaks Out On MS Reader Convertor. Meanwhile I've also brought the Convert Lit situation to the attention of EFF cofounder John Perry Barlow and one of the group's lawyers. In a flash JPB grasped the importance of the cause.
If you want to be able to keep owning books--not just renting them, in effect--then you'll do what you can to help Dan, Winston and the others. Can't arrange for hosting? Well, there are other, indirect ways--such as constantly reminding Presidential candidates that the DMCA is a threat to free speech, privacy and technology. Alas, the U.S. in this regard has been the wrong kind of trend-setter for the UK and the rest of the planet.
Related memo to Maggie Wilderotter, senior VP, bizstrat, at Microsoft: Um, I followed the link in Pocket PC eBooks Watch to your interview with the Online Journalism Review. Er, shouldn't you be mentioning oppressive DRM--the kind that Convert Lit circumvents in violation of the unconstitutional DMCA--as one of the reasons why e-books haven't caught on to the extent they should? And how about the sales-killing format wars, the Tower of eBabel? You do say: "The problem with eBooks is it's first generation of being able to try to translate to online what we're used to seeing in the printed word. And it's too expensive." Mightn't DRM be among the reasons why so many e-books cost so much? Same for proprietary formats, which limit consumer choices. As for the hardware, I do just fine with a Gemstar--$70 used on eBay--and a $130 refurbished Dell Axim. And e-book devices selling new for $100 should be out in the next few months. So stop making up excuses. Listen to Winston Smith and drop the oppressive DRM--unless, of course, you and Microsoft don't give a squat about e-books except as a Trojan Horse to help promote the DRM religion.
posted by David Rothman at 1:08 AM | permanent link
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