TeleRead: Bring the E-Books Home
 Advocating Well-Stocked National Digital Libraries in the United States and Elsewhere

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TeleRead calls for well-stocked national digital libraries in the United States and elsewhere. TeleRead's moderator is David Rothman (dr@teleread.org). For occasional highlights from this blog, join the TeleRead Mailing List.


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Friday, December 10, 2004:
A first-rate small town library site--and an idea

Caestecker Public Library siteIt's always nice to see librarians like Tasha Saecker blogging away, especially on institutional sites for small towns. Her tiny system in the Green Lake area of Wisconsin serves just 3,000 people; but the Web offshoot is highly functional even by big-city standards. Way to go, Tasha and colleagues! I especially like your efficiently blogged new books listings.

To make a first-rate site still better, Tasha, you might consider a home page feature spotlighting a "Library User of the Month." Then in text and maybe even audio or video, a happy user could give a library testimonial. Run a colorful still photo of the person on the home page to break up the text there. Perhaps your or Friends of the Library could do a blog where testimonials appeared, and the people with the best would be the monthly winners. K-12 students, especially, could be LUMs.

Library outreach to the Net-fixated young

This idea would be yet one more way to popularize libraries among the Net-fixated young and deal with the issue of, "Excuse me, where would I get a book?"

It wouldn't hurt, of course, if the local public school system could cooperate with a LUM campaign, but the concept just might fly even without such help. Let's hope it would come. Schools should accustom students to using public libraries, not just the K-12 variety. Will 45 year olds rely on school libraries for HR tips or Java programming tutorials? Libraries are for life, not just K-12, meaning that both schools and libraries should work together, and LUM would be one way.

Inspiration from the "pub" world

Hey, if pubs do Patrons of the Month, why can't public libraries? Maybe they are. I haven't researched this. Wait. I already see one example, though I think it would be useful to go beyond a mere photo. Oh: here's another. Of course, it'll help if LUM features pass on individual titles, not just the genres that the users prefer. LUMs should also tell how library-obtained information benefitted people in their studites or jobs. They can also point out specific forms of help that the users have received from librarians.

More Googling. Wow! Here's an obit mentioning someone's selection as a Patron of the Month: "During retirement, Bob was an avid reader until effects of stroke and heart surgery made that impossible. He was SELCO (South East Libraries Cooperating) Book Club Patron of the month, Aug. 5, 2000, often reading a book a day." Obviously this recognition meant something to family and community alike.

"User" better than "patron"

Incidentally, I prefer "user" to "patron" since most people would rather use libraries than give to them; but either way is fine with me--just so the feature is there to help connect with the community. Blogs and content management systems should make the LUM concept easier than ever to carry out. Why aren't we seeing more of it--both on the Net and in the press?


'Excuse me, where would I get a book?': A library-shunning generation

"Georgia Tech professor Amy Bruckman tried to force students to leave their computers by requiring at least one book for a September class project. She wasn't prepared for the response: 'Someone raised their hand and asked, "Excuse me, where would I get a book?"'" - Students shun search for information offline, an AP story as published by CNN.

The TeleRead take: In general the AP story is spot on and is an unwitting but powerful argument for a TeleRead-style approach. When, just when, will both public domain and still-copyrighted books go online for K-12 students and others in a massive way that is fully blended with our present schools and libraries?

You can't change educators or librarians just by tossing CD at them and saying, "Here, use these with the public." For best results, a TeleRead-style initiative must include changes in professional training and development. Also useful would be presentation of material in proper content and with appropriate forms of interactivity. When will our policymakers, er, politicians, understand the possibilities of a unified national approach that at the same time bolstered local libraries rather than replacing them?

Time for action

The basic concept of a well-integrated TeleRead approach has been around for years and has even been discussed in the Washington Post and U.S. News & World Report.

Now that the distractions of the campaign are over, maybe the politicians can get to work. They could also do worse than to repeal the Hollywood-bought Sonny Bono Copyright Term Extension Act, which vastly adds to the costs of getting modern classics online, whether through a TeleRead-style approach or otherwise.

I'm not expecting immediate progress. But the fight for a TeleRead approach and more enlightened copyright law will go on; and, no, I won't write off the Bush administration despite my own liberal Democratic background. First step is to educate policymakers about the social benefits and economies of a well-stocked national digital library system blended with local libraries and schools. The second step is to make it practical, and when the true costs of the elitist Bono Act are known in a TeleRead context, perhaps Washington will act.

Irony Department: The AP story mentioned Wikis and the issue of knowing where your information came from. But guess what. At least as published by CNN, the story went out to the world without a byline. Nor did the AP provide insights into the editing process. With well-credentialed contributors and the right software, Wikis can be more factual than encyclopedias or wire services. Of course, even within a backward profession like journalism, some interesting experiments are happening--although, as expected, many of the most innovative efforts are by nonjournalists. See On Local Sites, Everyone's A Journalist by the Washington Post's Leslie Walker.

Detail: In this era of commercial search engines, some with questionable ethics, I especially appreciated the following in the AP article: "One concern is commercial influence online; some search engines run ads and accept payments to include sites in their indexes, with varying degree of disclosure. 'If I'm going to go to the library, chances are somebody hasn't paid a librarian 100 bucks to point me to a particular book,' said Beau Brendler, director of the Consumer Reports WebWatch."

Coming in the next day or so: A first-person story showing the weaknesses of the present Net for research--and the need for human librarians.

Related: IT and teachers, from Sites and Soundbytes: Libraries, Books, Technology and News--Tasha's Blog published by the Caestecker Public Library in Green Lake, Wisconsin.

(AP article found via a recent post by Project Gutenberg founder Michael Hart to the eBook Community List. At least one other list member pointed out the obvious--that K-12 students need to know about Gutenberg. True. But PG, though valuable, is hardly a substitute for a TeleRead-style approach. The students' ignorance of Gutenberg is one of many examples of the poor integration of existing online resources with the school and library systems.)


Thursday, December 09, 2004:
The roamin' librarians: Mobile reference help via tablets and wi-fi

Go to Circuit City or the Sports Authority, and clerks may approach you to see if you need help.

Now, what if librarians could be as responsive to patrons who look as if they're in need of assistance? In fact, suppose they could help them in the stacks while using a Wi-Fi-enhanced tablet to call up information directly from catalogs and other resources.

That's exactly what is happening at the Salem-South Lyon District Library in South Lyon, Michigan, which, via two Acer TravelMate tablet PC's, is letting reference staffers go mobile. Cool. Details via the New York Times. (Thanks, Rochelle and LISNews.)


NYT story unwittingly raises library-budget issue: Movies vs. books

New York Public Library e-book collectionE-books are "in" again for the moment. In the wake of a semi-clueful story in the book section, the New York Times has followed up with a second mention of our little industry--in Libraries Reach Out, Online. Writer Tim Gnatek is correctly upbeat on the New York Public Library's e-book efforts.

While I'm not the biggest fan of OverDrive, which has abused small publishers and is an enabler for the DRM Mafia, the company deserves credit for its role in the NYPL site and other well-presented online libraries elsewhere.

Coming attraction

That said, I wonder what will happen in the future when library patrons are able to borrow movies online--a development briefly mentioned in the Times.

Will OverDrive and similar companies see library movies as major revenue sources and eventually push them at the expense of books? Already OverDrive has plans in the works to enable library patrons to borrow whole movies online.

The Times does not raise the budget issue deliberately, but how can one read today's article without that thought coming to mind?

DVDs vs. books: Online movies another threat?

Online movies from libraries could get expensive. Correctly or not--I haven't checked--I hear that one major library system in a western state is spending as much on DVDs as on books. Will the new technological capabilities end up diverting more money from actual books?

If so, it would be wrong to single out OverDrive as the main villain. Instead it will be the libraries themselves. I'm a big fan of multimeda, including movies, especially multimedia for people with learning disabilities but hopefully libraries won't overdo it.

They could do worse than to explore OverDrive alternatives such as the Internet Archive, which, although no substitute for sources of modern films, can provide patrons with a rich assortment of films beyond Hollywood's offerings.

Now, if only the Archive can prevail in court in the end in its campaign against the Sonny Bono Copyright Term Extension Act--an anti-taxpayer, anti-consumer measure whose damage will just be magnified if libraries OD on movies.

Yes, the issue isn't just movies vs. p- and e-books but also, "Which movies?" Will libraries help spread around the works of independent film makers and grassroots types--or just try to compete against Blockbuster?

Related: Ebooks coming to local libraries, in the Johnson County Sun in Kanasas, as well a District library goes digital with eBooks lending program in the Grand Rapids Press in Michigan.


Hollywood setbacks in Washington

Hollywood's anti-consumer copyright proposals are like Freddy Krueger--they could be back in the next serial on Capitol Hill. But as a Los Angeles Times article makes clear, the MPAA has suffered some major defeats. Among my favorites: the failure of Induce-style legislation.


Wednesday, December 08, 2004:
The colorful REB1200 e-book reader--as an eBay bargain

REB1200The economics of the REB1200 mentioned below--once a $700 luxury--have changed greatly since the unit came out a few years ago.

Earlier this week I bought a used REB1200 on eBay for $135, and I'm hoping that just like the monochrome machines from RCA, Gemstar and the others, the REB1200 will eventually be rebranded in a low-cost version. No guarantees of that happening. But even a mere equivalent of the REB1200 would be welcome.

Beyond the lower cost of old technology, keep in mind the potential of the $15 GEB eBook Librarian program and the rival RebLibrarian to open up a wealth of public domain content. What's more, the Fictionwise/eBookwise bookstore hopes to be able to help REB1200 owners update their machines so they can enjoy new commercial titles from major publishers. Also see the eBookwise FAQ page on migration.

Related: The super-informative REB1200 for Dummies site, which addresses such issues as how to convert books to a 1200-friendly format and transfer them to the 1200 from your PC. Also check out the official REB1200 support center.


E-book usability for children: An encouraging study

E-book in use by children from low-income familiesHow usable are e-books for students in K-12? What can be done to help them adjust to the technology? And how well do e-book machines--to be exact, the old REB1200s from Gemstar/RCA--hold up when low-income families use them at home?

Prof. Richard Bellaver, at the Center for Information and Communication Sciences at Ball State University, has done a small but extremely valuable study of those issues. Overall, he finds that children enjoy e-books, but that it is important for them to be reading appropriate content for their ages. Likewise a training video can be helpful. And it will also be good for K-12 students to receive sufficient tutoring in use of such features as dictionaries. But how about the ruggedness of the machines? They are far more kidproof than the skeptics would think; of 15 REB1200s in use, just one was damaged.

Significantly, in the past, Prof. Bellaver has also learned that e-books do not reduce comprehension of the material that K-12 students read. "In regards to comprehension," says a BSU news release summarizing his work, "Bellaver found that test scores taken after reading eBooks compared to those taken after completing traditional books were nearly identical. In six tests taken over six weeks, there was only a one-point difference, he said." - David Rothman

Children's eBook Usability

By Richard Bellaver,
Center for Information and Communication Sciences
Ball State University

Background

The Center for Information and Communication Sciences (CICS) at Ball State University, and the Huffer Memorial Children’s Center (Huffer) teamed up for an eBook usability study in the Spring and Summer of 2004. Huffer is a member of the local Delaware County United Way. It is a center for under-privileged children, where students congregate after the normal school day is over. "A great aspect of this project is that the children get to work with technology that they might not otherwise be able to get exposure," said Paula Morris, the Associate Director at Huffer the main point of contact for the project.

The purpose of this research project was to determine if in the minds of children, an electronic reader (Gemstar REB1200 series eBook) is a comparable reading device to a physical book. If a child can read as easily and enjoyably from an eBook as from a bound book, then possibly all of the child's books could be placed onto this electronic reader, and bring an end to carrying around a heavy backpack, which can damage a child's back. The durability of the eBooks was also tested. The eBooks were procured through a grant sponsored by the Lilly Endowment and administered by the Center for Media Design at Ball State.

Training at Huffer began with the use of a video showcasing basic uses of the eBook along with a brochure outlining features. The children were extremely excited and adapted easily to the idea of the eBook. Staff personnel were trained to properly download new content. The eBooks ultimately contained twenty five children’s books, and a full version of the Random House dictionary. All the children’s books were in the public domain.

After the initial training, the children were given a chance to use the eBooks each afternoon. A cadre of children that constantly used the eBooks was identified by a teacher at Huffer. Some of the children that could not read simply liked to look at the pictures in the various stories, while others liked to use the drawing feature of the eBook. The children who could read took advantage of the abundant array of books, such as "Three Little Pigs," and "Around the World in Eighty Days." A total of 15 children were interviewed in a one on one environment at Huffer.

Results

The children were asked some questions with responses measured by a Likert Scale (1-5) and some demonstration based questions, such as “I can open the book Alice in Wonderland. Students ranging in age from 6-9 were questioned. Eight of the students were 6 years old, while the other seven were 7, 8, or 9 years old. The gender distribution was 11 females, and 4 males. The average eBook usage hours per week were 2.67 hours.

User ages and hours per week
6 years olds - 19 hours/week
7 years old - 7 hours/week
8 years old - 2 hours/week
9 years old - 12 hours/week

The usage by the 6 year olds included a good deal of drawing and underlining. They used the device as a very expensive Etch-a-Sketch.

An important part of the research study was to find discover about the relationship between young people and technology. We are very concerned with acceptability of the technology. It was assumed that the children would enjoy using eBooks, and our research proved this hypothesis. Out of 15 students questioned, 9 rated the eBooks either 4 or 5, giving us data that shows the students enjoyed using them. The graphic below represents a pictorial view of the results.

Chart 1

We also wanted to discover how easy to use the children found the eBook to be. Eight of the fifteen children interviewed stated that the eBook was very easy to use. The following graph represents the full results of the question at hand.

Chart 1

While the students had a good reaction to the eBooks overall, there were some areas of concern with respect to how the children were using them. Our research found that while a feature like drawing was easy and used a lot, important features such as highlighting and the dictionary were not used often and rated more difficult.

--Highlight feature use: 12 out the 15 students questioned rated the use 3 or below, meaning undecided or basically never at all.

--Highlighting feature ease or difficulty: 11 out of 15 students questioned were either undecided or found the eBooks to fall on the difficult side.

--Dictionary feature use: 13 out of 15 students questioned were either undecided or never used the dictionary.

--Dictionary feature ease of difficulty: All of the students rated this feature 3 or below, meaning undecided, somewhat difficult, or difficult.

Conclusion

The children thoroughly enjoy playing and interacting with the eBooks. However, many of the children used the eBook for non-reading purposes because the content was not to their reading level. This was remedied by adding more content geared towards the younger reading level, but at the time of the interviews, that was not the case. The children did grasp the technology, and were able to learn the basic features of the eBook. Only one eBook of fifteen was damaged during the test. The front cover was torn and the battery slot's closure cover was broken. The unit was replaced and the research continued. Another major issue deals with the stylus pens. Several of the children used their fingers to navigate through the screen, but six pens were lost. There were no problems with battery charging or lose of chargers. System durability on a "library" environment was not a problem. The production of the video and training guide was also a valuable output of the project.

Take home trial

Five families were identified to take part in a week long "take home" phase of testing. That phase involved the parents working through the dictionary portion of the eBook with their children, and then identifying the correct definition of five words through a test that was developed by students at the Center for Information and Communication Sciences. A dictionary training video was developed to give the children a training aid to help and ease the learning of the dictionary. The results showed the children learned how to use the dictionary function and their parents also learned about the eBook. There were no units lost or damaged during the testing. However because only five children participated and the primary teacher who had been working with the children and the eBooks left Huffer, we do not consider these results significant.

Next steps

More testing needs to be done to prove the use of eBooks as a way to ease the "backpack" syndrome. Another series of tests is being developed in conjunction with the University of Baltimore. Faculty in Baltimore have used eBooks with children in an urban environment. More testing on a "take home" basis needs to be done using the current platform or a newer platform and more meaningful K-12 content must be obtained.

Full reports on this study are available from Prof. Bellaver at rbellaver@bsu.edu. You can also download the above article as a Word file.

Detail: Given the fondness of children for color, the 1200 was all the better a choice for the experiment. Even with monochrome machines, however, I suspect that the results would have been promising.

Related studies from Prof. Bellaver and colleagues: The Usability of eBook Technology: Practical Issues of an Application of Electronic Textbooks in a Learning Environment and Continuing eBook Classroom Studies. Both appeared in an online journal of the Usability Professionals' Association.

One key lesson from the BSU research: Good presentation of content matters, especially in how receptive students are to the use of e-books. I suspect that with sophisticated sidebar capabilities of the kind planned for OpenReader, the results from BSU would be still more encouraging. In many areas such as the sciences and vocational-ed, animated graphics could also go a long way. OpenReader is to use SVG graphics, allowing this.

A 2001 TeleRead update on e-books in K-12: E-Books in Education: Useful Lessons from the South Side of Chicago.


More on 'flippable' pages

Hartmut Verfürden in Germany--a regular reader of this blog--was nice enough to write in and tell me that those e-books with simulated flippable pages are created with help from the Desktop Author program. Thanks.


Tuesday, December 07, 2004:
Gutenberg-style books now usable on eBookwise machine via GEB eBook Librarian

The wait is over for eBookwise-1150 owners wanting almost-instant importation of Project Gutenberg books and others in TXT, HTML, Word and RTF formats--without any need to use eBookwise's server.

The GEB eBook Librarian, which I'd been testing in beta and which also works on other machines in the Rocket/Gemstar family, is now available for real. Steve Breen's trial version is free; registration costs $15 (not the $30 given in an earlier version of this post).

Another program also exists now for importing popular formats, including for use with the 1150, although the GEB eBook Librarian seems to be the more popular of the two.


Open collections program at Harvard

From a Harvard site, with some links added:

The goal of the Harvard Libraries Open Collections Program is to increase the availability and use of textual and visual historical resources for teaching, learning, and research by selecting resources from the Harvard Libraries in broad topic areas, putting them in digital format, and providing access to them through the web and the Harvard library catalogs.The program's mandate is two-fold:

--To create comprehensive, subject-based digital collections that will benefit teaching, learning, and research

--To create high-quality digital resources which can be shared with other institutions The First Open Collection: Women Working, 1870-1930.
In the years following the Civil War, the United States underwent a tremendous transformation. As new industries like ready-to-wear clothing, meat-packing, and consumer manufacturing developed, new cities were born and old ones expanded, fueled by immigration from overseas and internal migration. The late nineteenth and early twentieth centuries saw markedly increased participation of women in paid work.

(Thanks, Alev.)


eReader is AWOL on user's Smartphone

At least for now, you can't run eReader or Microsoft Reader on a Smartphone. That's what happens when the members of the Proprietry Format Mafia waste time and money on separate formats rather than on more important matters--such as more platforms for their software. Check out Now Where's eReader and Spb Finance for My Smartphone? in Smartphone Thoughts. OpenReader, anyone?


'A librarian on The Librarian'--complete with an RSS mention

The LibrarianThe intrepid Rochelle and a daughter sat through The Librarian, the pulpy TV movie, to review it for ALA. An exerpt from A librarian on The Librarian in LIS News:

"Here we get our first insider nod to librarianship. “I know Dewey Decimal System and Library of Congress. I know how to use RSS feeds.” RSS?! Hoo boy! Not good enough for Charlene. “Everybody knows that—they’re librarians.” Not sure who she’s been working with, but when I mention RSS feeds, I mostly get blank looks. Our hero then rattles off all sorts of bizarre, obscure encyclopedic factoids, including personal information that makes Charlene blanch."
Related--or unrelated, so to speak: A dose of library reality, at least within the public library world in Washington, D.C. Sure enough, the grotesquely underfunded library system has lost a chance at $45 million that the spendthrift backers of a baseball stadium dangled before library advocates--to try to squelch the debate over priorities. RSS is nice, but that's not what "everyone knows" in the DC system. Intead they know about the poverty of the system. Even in the glitzy Georgetown area of D.C., the plumbing and wooden chairs in the neighborhood branch are six or seven decades old.


The flip side of e-books

Interactive Digital Flip Books"Currently, Digital Flip is probably the only software that is able to simulate a real book closely. With it, you can quickly flip through dozens of digital pages and be able to catch a glimpse of what is on each page--much like browsing through a magazine. A page can also be turned back and forth slowly if you want to compare the content on either side." - Wow, just like the real thing in The Electric New Paper, via eBookAd.

Related: Interactive Digital Flip Books, seen on Hiero Web Interactive. Not sure if it's the same product mentioned in the Electric New Paper. At any rate, beware of possible spyware from the free download of the DNL Reader mentioned on Hiero. The picture is from the Hiero page; I wonder what the hardware is.

The real issue: Will digitally simulated flipping pages add to the user experience? Yes, you can "catch a glimpse of what is on each page--much like browsing through a magazine," as the New Paper describes it. But you can preview a book's pages quickly via a mix of a scroll-navigation line and the forward-backward buttons even on an old Gemstar-type machine. Still, if the flip feature can help bring people into the e-book fold, perhaps the technology can justify itself--especially for picture books.


Monday, December 06, 2004:
Needed for books: Internet-hip distribution, not just affordabilty alone

A reader-written column in the LA Times complains of the harm to society from the rising costs of books. I agree. What a far cry from the days when 50 cents would buy a Norman Mailer or Saul Bellow novel in paperback!

But the prices of $25 hardbacks and $5 paperbacks aren't the only issue, especially in this era when millions of teenagers can always scrape up the cash for video games. Better-funded libraries, including the paper variety, would be good. So would better distribution techniques. TeleRead, of course, could help address both funding and distribution issues. More money could go for content, less for storage and distribution and other costs. Also, library books will be more tempting if, just like video games, you can both find and enjoy them at home.

Detail: An LISNews reader in Canada wrote: "I just finished reading The Way the Crow Flies by Ann-Marie MacDonald. This book is brilliant, and very popular. My local public library has thirty-six copies, and there are 108 holds outstanding on the next available copy. The book is over a year old." To the extent possible--publishers can be backwards about these things, even with provisions for fair compensation--TeleRead would allow simultaneous accesses.

RochelleGood tinfoil: I found the L.A. Times article via Rochelle and LISNews. The name of her blog, by the way, is Tinfoil + Raccoon, and she has a fun explanation of it. Tinfoil is one of the best-written of the library-related blogs and at times uses Rochelle's personal experiences in discussing such issues as "teachers who don't get IT." That's a mere cat in the picture with Rochelle, incidentally, but perhaps she'll reproduce racoon photos at some point. Who knows? A raccoon logo for Rochelle down the line? Decades ago the smart set loved raccoon coats. And now--raccoon blogs? Actually I can even imagine a blog by a raccoon in a way, a real one. Imagine strapping a mike and wireless Webcam to one of the critters and doing a blog page with both real-time viewing and audio and video highlights.


Bigger text for the eBookwise-1150: A quick how-to

eBookWise 1150At $100, the eBookwise-1150 is a bargain--and it's a still better one now that people are figuring out ways to make books more viewable on the LCD screen. The display is usable for most e-book readers. But it could be better for some aging eyes if the words on the screen were bigger or in boldface.

The answer, at least for public domain texts and changeable commercial books, is as easy as the editor you use for Web pages. (1) Get the book you want in HTML format if possible--Blackmask is a convenient source of public domain texts in the format. (2) Make a backup copy. (3) Insert boldface and, if you want, specify a large font size. Yes, even FrontPage will work.

Works well with conversion

(4) Use online conversion via Fictionwise/eBookwise to prepare the file for importation into the eBookwise-1150. This also works fine with a beta of Steve Breen's GEB eBook Librarian program for the 1150. (5) Once you have the file loaded as described in the conversion instructions, you can use your 1150 to choose between the smaller and larger sizes as specified in the Quick Start Guide. The text displayed best for me if I simply added boldface rather than changing the font size via book files. But at least the size-changing capability is there for me if I want it.

If you're really knowledgeable about the 1150 and formats, you can tweak files in more sophisticated ways such as through a style sheet--a possibility mentioned on the Fictionwise e-mail list.

Better fix ahead?

Let's hope we won't need a workaround in the future. Fictionwise, in character with its rep as customer friendly, is investigating solutions such as firmware modifications. I believe that it would be rather classy of eBook Technologies, Inc, which supplies Fictionwise with the hardware, if ETI made the firmware changes for free. Ideally the revised firmware will include all the font-changing capabilities of the old Gemstar GEB1100, which lets you download fonts from your desktop PC. Why can't the ETI machine? In addition, it would be helpful if ETI give us a landscape mode. While the 1150 is a great buy for the money, I'm amazed that the ETI team let the present machine reach Fictionwise without more thoughtful treatment of the font isssue. How about it, ETI?

Detail: Feedback welcomed on the above how-to. If you have a better way, e-mail me.


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