Sony PRS-505 Poll: Did your screen break?
By Robert Nagle
Help us compare Kindle and Cybook Sony screen failure rates.
Note: Because PRS500 is an older device and may have been around longer, it may not be useful for data comparison. The Sony PRS505, Kindle and Cybook arrived at approximately the same time, so it makes for a better comparison.
Related: Cybook user poll and Amazon Kindle poll
We’ll post the conclusions and some further thoughts early next week.
July 23rd, 2008 at 5:41 pm
I recently dropped my 505 when getting out of a taxi. It landed pretty hard on the pavement–even bent the bottom of the reader. I was afraid to turn it on because of stories I’ve read about the screens. I was very pleased that the screen still looks and works perfectly. I was able to straighten out the bottom and there is no visible signs of my mishap.
Very pleased with the 505!
dordale
July 23rd, 2008 at 7:52 pm
The PRS505 is pretty new and already 12% of the screens are broken (assuming the results of this poll are to be believed). That’s really bad!
July 23rd, 2008 at 8:47 pm
My wife has a 505 for around a year and she is not the most gentle person with electronics. At work we have yet to break the screen of any our 505’s but we are probably a bit gentler with our limited allotment than normal users.
And thanks for the avatars, David, it’s good to be labeled as the corporate stooge^H^H^H^H^H loyal employee that I am
July 24th, 2008 at 8:22 am
Jim, stooge away. It’s great to have your informal perspective. - David
July 25th, 2008 at 10:25 pm
Mine broke lying on a table overnight. My 505 was pampered and just broke on it’s own. It was a day or two past the 30 return at the store where I bought it. I sent it in to Sony for repair. They wanted to charge me within $20 of what it originally cost new. I had steam leaking out of my ears for a few days. I decided to try and allow Sony to do the right thing so after they shipped it back I hunted for some help. I finally came across the emails for the Sony Executives and wrote to the head of the BookReader program - Valerie Motis. She had a brand new 505 in my hands within a week. Yay Sony! I recently heard that Steve Gibson (GRC.COM) dropped his 6 month old Kindle and cracked the screen. Amazon was more than happy to replace it quickly. These screen are very fragile.